Accessible, Innovative Banking
for Alberta's Vulnerable.
About Us
Our Story
Four Directions Financial is an Edmonton-based banking institution dedicated to financial inclusion and serving clients who face barriers to traditional banking, including those experiencing housing insecurity or financial exclusion. We operate with a mission that prioritizes people and community stability over profit. We are proudly empowered by ATB Financial, utilizing their secure banking infrastructure as a specialized, barrier-free branch.
Who We Are
We are a barrier-free bank. Our services are designed for individuals whose unique life circumstances are not accommodated by traditional institutions. We offer secure accounts, direct deposits, and personalized financial guidance in a safe, non-judgemental environment.
Our Vision
At Four Directions Financial, our vision is to be a reliable resource offering a clear path forward, not a conventional bank.
Our Services
Accessible Savings
Building a secure future starts with small, steady steps. Our savings tools are designed for flexibility and ease of use, allowing you to set manageable goals and save what you can, when you can. We help you create a secure financial cushion without complex rules or high minimum balances.
Flexible Transactions
We ensure you can easily and securely access your money when you need it. This includes simple options for withdrawing cash, receiving direct deposits, and making payments, all managed through systems designed to work without a traditional bank card or fixed address.
Fraud Prevention
We prioritize your safety. Our comprehensive fraud prevention goes beyond standard practices, leveraging our biometric access (fingerprint/eyescan) to ensure only you can access your funds. We actively monitor for suspicious activity, providing you with a secure, trustworthy barrier against theft and unauthorized transactions.
Identification Support
We provide guidance and support in navigating the process of acquiring or replacing necessary identification, further removing critical barriers to financial and social inclusion.
Secure Mail Services
For clients without a fixed address, we offer secure, reliable services to receive official mail and documentation, providing a stable, recognized point of contact for benefits and legal necessities.
Why Choose Us
Human-Centered Approach
At Four Directions Financial, we are built on dignity, respect, and trust. Every interaction starts with a genuine conversation to understand your story. We are a supportive partner committed to walking alongside you toward stability.
Accessibility
We actively remove hurdles. No fixed address or traditional ID is required to access our services. For enhanced security and ease of use, we offer biometric access (fingerprint and eyescan) for account access, providing a secure alternative for clients who may struggle to keep documentation safe. Our innovative solutions ensure that you always have control over your funds.
Community Partnership
We are a vital resource for social service agencies and program leads, providing a tangible, accessible solution that directly supports client stability and aids community efforts.
